Page Outlines
Section-by-section content outlines for every page on the MOWP site
These outlines are a starting point, not a template to fill in. The same section types recur across pages, but no page needs the same sequence as another: task pages lead with the action, program pages explain the experience, trust pages lead with proof, stories unfold more editorially. If a section doesn't fit, flag it; if something's missing, add it.
Counts like "3 cards" or "5 steps" are real where the content decides them — three ways a meal happens, four contact methods — and provisional everywhere else. Every page needs the hero, its main explanation, and its primary action; the ✦ items are optional.
Reading the outlines
Each page lists its sections in order. Items marked ✦ are interstitials — testimonials, calls to action, impact stats — that break up the reading and catch visitors ready to act before they reach the bottom. They need real copy: a CTA needs a headline and button text, a testimonial a real quote and attribution, a stat a real number with its source. If the material is weak, cut the section rather than filling it with a generic quote.
Some of the best breaks aren't testimonials or statistics at all. A sample week of meals, a delivery schedule, a center calendar, a route map, a handwritten note with a transcription, a volunteer checklist — a real artifact often explains the experience better than another paragraph.
Each outline sits beside a small wireframe showing how its sections stack. Numbers match the outline, hovering either side highlights the other, and the faded dashed bands are the global navigation and footer. Click any wireframe for a larger annotated version you can step through and print.
These are structural examples, not the design. Layout, typography, color, and photography all come later. Use the wireframes for flow and proportion, nothing more.
Home
- Hero:
Primary headline about MOWP's mission (meals + human connection). CTAs: Donate Now + See What We Do. Hero media: video or image.
- Impact metrics:
Three key stats. Link to financials.
QuestionThe homepage stats today are volunteer value, volunteer count, meals per week and community-supported share. Which three should lead? - What We Do overview:
Section intro and 3 cards summarizing core services (Meal Delivery, Community Dining, Diners Club), each with a short description and a link. CTAs: Learn How It Works + Get Meals.
NoteThe same three that lead the What We Do page, so the two pages tell the same story. - ✦ Testimonial:
One featured quote from a family member, client, or volunteer. Photo of the person if available.
- Get involved:
Support options (donate, volunteer, spread the word).
- ✦ Trust badges:
Nonprofit status, years of service, contact phone. Link to annual report.
ConfirmNothing on the legacy site states 501(c)(3) in words, only the Tax ID 93-0584318. - Newsletter signup:
Headline, brief description, email form.
Donate
Donate (main page)
- Hero:
"Give Today" with description of impact. CTAs: Donate Now + Other Ways to Give, plus a small secondary link: "Already a Sustainer? Manage your giving." Hero media: image.
NoteManaging a recurring gift is the whole visit for a repeat donor. - Donation form:
Embedded Blackbaud form, with the line that donations are secure and tax-deductible. Every "Donate Now" button across the site lands here.
- ✦ Impact stat:
One concrete number that makes giving feel tangible, along the lines of "Your gift helps fund more than 28,000 meals every week."
ConfirmUse a verified figure from the latest annual report. - Giving options:
Cards for each giving path: One-Time, Monthly, Meal Contributions, Corporate, Stock/Planned Giving. Each with a short description and a link.
- ✦ Testimonial:
A donor or meal recipient quote reinforcing why giving matters.
- Trust badges:
Nonprofit status, years serving, contact phone. Link to donor privacy policy.
- Quick links:
The Meals on Wheels America link, for anyone giving from outside the Portland-Vancouver metro area.
Monthly Giving (Sustainers Circle)
- Hero:
"Monthly Giving" with description of recurring impact.
- Sign up:
The recurring giving form, embedded the same way the Donate page embeds its form.
- Why monthly giving matters:
How predictable support helps MOWP plan, how a donor can change or stop a gift, and the tax treatment — the objections a sustainer weighs before committing. Keep it short; the form is the main job of the page.
- ✦ Testimonial:
From a current monthly donor about why they give this way.
- CTA:
"Join the Sustainers Circle," linking back to the form at the top.
Ways to Give
Corporate Giving, Planned Giving, Mail a Check, Meal Contributions, and the Donor Portal could each be their own page, but each would be thin. One page with real substance beats five with a headline and two sentences each. If one grows into a full program, we can split it out later.
- Hero:
"Ways to Give." Choose the option that works best for you.
- Sustainers Portal:
What members can do in the portal: manage giving, update payment details, view giving history. The link to the Blackbaud portal, plus the number to call for login help.
NoteLead with the portal link rather than closing on it. - Corporate giving:
Partnership opportunities: Corporate Sponsorship and Employee Giving, each with a description and the development contact.
- Planned giving:
Legacy framing, with two options: Bequest in Your Will and Beneficiary Designation. Each with a description and the FreeWill tool.
- Meal contributions:
Sponsoring meals for someone else, in three tiers (1 week, 2 weeks, 1 month) with costs.
NoteIt's a gift type, so it sits with the other gift types.NoteA donor buying meals for someone else, which is a different thing from a participant contributing toward their own meals. That has its own page under Get Meals. Same phrase, two audiences.QuestionWhat are the three tiers and what does each cost? - ✦ Photo break — kitchen prep:
The kitchen team plating meals before a run. A reminder of what these gifts fund.
- ✦ CTA:
"Ready to give today?" with a Donate Now button.
NoteMid-page, after the high-consideration options above. - Other ways to give:
One heading covering donor-advised funds, tribute and memorial gifts, gifts of stock and securities, employer match, donating by mail, vehicle donation, and in-kind donations. A jump list of in-page anchors at the top, then a compact block for each with its instructions and contact.
NotePeople search for these by name, so each one needs an anchor to land on.NoteCarry over the mailing address and payee name for checks, the vehicle donation form and its FAQ document, and the in-kind list, which is seasonal (blankets, socks and hats through fall and winter, fans and free-standing air conditioners through summer) and droppable at any dining center or the Central Office, Monday through Thursday, 9 a.m. to 2 p.m. - ✦ Photo + quote — recipient or driver:
A driver at a client's door, or a recipient at their kitchen table, with a line about what a steady gift makes possible.
- CTA:
Donate Now, plus the phone number and email for anyone with a question about a gift.
What We Do
What We Do (main page)
- Hero:
"We deliver more than meals. We deliver connection." Description of MOWP's scope. Hero media: image gallery.
- Three places a meal happens:
3 cards: Meal Delivery, Community Dining, Diners Club. At home, at a dining center, or out at a restaurant. Each with a short description, the key detail someone needs to know, and a link to its page.
NoteThe intro line should say these are the three places a meal happens, not the three ways to get one. Medically Tailored Meals and Meals 4 Kids also deliver to the door.NoteThree is the right number; this is the row that has to be read in one glance. - Programs for specific needs:
3 cards: Medically Tailored Meals, Meals 4 Kids, Pet Program. Two of the three deliver to the home, so say that in the cards.
NoteThe heading has to do the work here, so that someone newly diagnosed, or a parent, can tell from the label alone that their program is in this row. - More than a meal:
2 cards: Beyond the Meal and The Diner. The parts of the work that aren't only about food: a weekly call, an hour of help with a phone, a room to sit down in.
- ✦ Testimonial:
From a meal recipient or family member about what the service means to them.
- Our impact:
Narrative about impact beyond nutrition, with one headline number and a link to financials. The details of requesting service belong under Get Meals rather than in a general four-step process here.
- ✦ CTA:
"Take the next step." 3 cards: Donate, Volunteer, Get Meals.
Meal Delivery
- Hero:
"Meal Delivery" with the scale of it: more than 25,000 meals a week across the Portland-Vancouver metro area. Back link.
- Who it's for:
Adults 60 and older living in Multnomah or Washington County in Oregon, or Clark County in Washington.
- What you'll receive:
Meals to the door, a friendly visit and a safety check from a trained volunteer, and meals that work around dietary needs.
NoteA sample week of meals would do more work here than another paragraph of description. - How delivery works:
Monday through Thursday, 10 a.m. to 2 p.m. Someone has to be home; meals aren't left at the door. Volunteers are background-checked and trained before their first route.
QuestionWhat happens if nobody answers the door? - What it costs:
Each meal costs more than $10 to prepare and deliver, and recipients are asked to contribute what they can. For anyone unable to contribute, delivery continues without interruption.
NoteThe existing wording is careful and worth carrying over close to verbatim.QuestionDoes the caveat about future federal funding decisions stay? - ✦ Testimonial:
From a meal recipient about the daily experience.
- CTA:
Request Meals + phone number.
Community Dining
- Hero:
"Community Dining" with the shape of it: dining centers across the Portland-Vancouver metro area serving lunch at least one day a week. Back link.
- What to expect:
What a lunch is actually like: a welcoming room, staff who know the regulars, activities alongside the meal. Open to anyone 60 and older.
QuestionWhat else happens at a center, and can someone bring a friend?QuestionDo centers take reservations? - What it costs:
What a meal costs at a dining center, stated plainly.
NoteNo cost appears on the dining centers page today. Stating it plainly is worth doing wherever we can.QuestionThe What We Do page puts a meal at $10.50 with recipients contributing what they can. Is that the same at a dining center? - Find a center:
An interactive map and matching list, with an address or ZIP field above them. Entering one sorts centers by distance and pans the map. Each result includes name, distance, address, days and meal times, phone, languages spoken, accessibility and transit details, and links to call or get directions. The finder should make it easy to see what's open on a given weekday, use the full list without the map, and print the results. Pins stay large enough to tap comfortably and group together when centers sit close on the map.
NoteThe address or ZIP field leads and the map follows, the way most store locators work.NoteThe Diner keeps its own page and stays out of this list.NoteThe list is the accessible source of the same information, not a secondary version of the map.ConfirmTwo Rivers Center has no hours anywhere — not on its legacy page and not in the content we captured. Every other center has them. MOWP needs to supply the days and meal times. - Dining center FAQ:
Reservations, cost, guests, menu, accessibility. Straight after the finder, because these are the questions someone asks once they've found a center near them.
- ✦ Testimonial:
From a regular diner about the community aspect.
- CTA:
Get Meals + phone number.
The Diner
The Diner has its own website at thediner.org, which isn't part of this rebuild. This page introduces it and sends people there.
- Hero:
"The Diner" with brief description and photo. Back link.
- What it is:
A classic diner menu with a healthy, local twist, open to everyone, in Vancouver, WA. Participants 60 and older pay what they can; everyone else pays the menu price. The Diner doesn't take tips, it takes donations, and staff are paid a living wage with benefits and consistent schedules.
- ✦ Testimonial:
Lynne, a participant and a regular, is already quoted on the current page about being given her dignity back. It's ready to use as-is.
- Visit:
Address, hours, phone, and the link to thediner.org.
- Press:
The coverage already listed on the page, from NPR, Willamette Week, Eater, KPTV and The Reflector. Keep the pieces still worth a click.
- CTA:
thediner.org for the menu, hours, and everything else.
Diners Club
- Hero:
"Diners Club" with what it is in a sentence: eat out at a partner restaurant, on your own schedule, with people you choose. Back link.
- Who can join:
Adults 60 and older who are registered participants with MOWP and live in Multnomah, Washington or Clark County. Members get a card to use at any participating restaurant. Phone and email to sign up.
- How it works:
The five steps already written: arrive at a participating restaurant, tell your server you're a Diners Club member, order from the Diners Club menu, eat in (leftovers can go home, takeout orders can't), and tip your server.
- Where you can dine:
Every partner restaurant with address, hours, and menu highlights.
- ✦ Testimonial:
Alfreida's line from the legacy site, "Glad to have Diners Club. This is a great experience," is short and real, and it belongs here.
- Join Diners Club:
The program's phone number and email for someone who wants to join.
- For restaurants:
The recruitment pitch, visually separated from the participant information above. What MOWP looks for: culturally and ethnically specific menus, flexible hours, and coverage in rural areas. End with the restaurant contact.
ConfirmThe participation figures come from a February 2026 news post. Are they still current?
Medically Tailored Meals
This page talks to an organization rather than to an older adult or their family: a hospital discharge planner, a care manager, a health plan. Write it that way, and add the one thing it's missing, which is what an individual or a family does with it.
- Hero:
"Medically Tailored Meals" with the Food Is Medicine framing already on the page. Back link.
- What the program is:
An evidence-based, home-delivered nutrition program for people living with heart disease, diabetes, chronic kidney disease, COPD and other chronic conditions. What's included: meal plans built by registered dietitians and culinary staff, regular delivery, condition monitoring, nutrition education, and social support alongside the food.
- The evidence:
Fewer hospital readmissions and emergency visits, better management of chronic conditions, and better quality of life, with particular benefit for people recently discharged from hospital who also face food insecurity. Link out to the Food Is Medicine Coalition research rather than restating it.
NoteThese outcomes are an image on the current page. They need to be text. - ✦ Photo break — a week of tailored meals:
The prepared trays, shot plainly. This image already exists.
- Food Is Medicine Coalition accreditation:
MOWP is the 14th agency in the country to earn FIMC accreditation, which certifies fidelity to the intervention and a standard of care a partner can verify rather than take on trust. Link to the press release.
- Who we work with:
2 cards, split the way the current page splits it: health systems and providers, where MTM extends discharge planning and chronic care support; and insurers and care networks, where it fits value-based care strategies.
- How a referral works:
Who's eligible, how long it takes, how many meals arrive, and what it costs.
QuestionHow does a referral work start to finish? The current page gives an email address and stops.QuestionCan a family member start one without a clinician? - CTA:
The named business development contact with direct line and email, plus the general phone number for individuals and families.
Meals 4 Kids
- Hero:
"Meals 4 Kids" with one line: home-delivered meals for Portland families with children facing food insecurity. Back link.
- Who it's for:
Families inside Portland city limits at or below 185% of the federal poverty level who also face at least one barrier: a chronic condition or illness affecting a caregiver or child, no facilities to prepare meals, no way to get to food pantries, or something else standing between them and food. Funded primarily by the Portland Children's Levy.
- What gets delivered:
Meals, milk, bread and fresh fruit, once a week, on weekdays between 9 a.m. and 2 p.m., by volunteers who've been background-checked and trained.
- Referral form:
The referral form itself, on the page rather than behind a link, with whether referrals are open or closed stated directly above it. The equal opportunity provider statement goes here too.
NoteWhether it's open or closed changes with funding, so someone needs to own keeping it current. - Other food resources:
The referrals already on the page for families this program can't reach: 211, Partners for a Hunger-Free Oregon, the Oregon Food Bank Food Finder, and Feeding America for anyone outside Oregon.
- CTA:
Volunteer, since this program is actively recruiting delivery drivers and kitchen assistants, plus the phone number.
Beyond the Meal
- Hero:
"Beyond the Meal" with the idea in a sentence: the food is how we get to the door, not the reason we're there. Back link.
- Why this exists:
More than half of older adults report feeling lonely, and for people living alone a delivery driver or a phone call can be the only contact in a day. Two or three sentences, then let the programs below do the rest.
- Friendly Chats:
A weekly phone call from a volunteer, for older adults who may not have another regular conversation. Volunteers call Monday through Thursday between 10 a.m. and 4 p.m., from wherever they are.
NoteMore than 24,000 friendly and safety calls a year, the figure MOWP uses elsewhere. - Friendly Tech Visits:
An hour, one-on-one, in the person's own home, with a volunteer who helps with whatever's in the way: resetting a password, logging into a health portal, video-calling a grandchild. Launched in 2025.
NoteLink to the existing story rather than retelling it. - ✦ Testimonial:
Jill, who takes part in Friendly Tech Visits, is quoted in the news archive: "Where else would you go to get this kind of help?" It's already published and it says the whole thing.
- Seasonal: farmers market benefits:
A mention with a link, not a program write-up. The Senior Farmers Market Nutrition Program is a Washington State benefit, an $80 card for fresh fruit, vegetables, herbs and honey, awarded by lottery and reapplied for each year. MOWP handles applications.
NoteThe dates change every season, so this needs an owner and a yearly refresh. - CTA:
Volunteer, since both programs run entirely on volunteers, plus Get Meals for anyone who wants the calls or the visits.
Pet Program
- Hero:
"Pet Program" with the line the current page opens on: over half the older adults MOWP serves live alone, and for many of them the pet is the closest companion they have. Back link.
- What the program provides:
Free or discounted veterinary care, pet food delivered to the door, grooming and supplies, depending on where someone lives.
QuestionWhat does "depending on location" mean in practice? - ✦ Why it matters:
The figures already on the page: 56% of older adults report feeling lonely, 100% of participants with pets say their pet brings them happiness, more than 1 in 5 seniors go without food to feed their pets, half of pet-owning participants can't get to a vet because of cost or transportation, and seniors with pets report more contact with friends and family.
ConfirmSource each one. Several come from the Meals on Wheels America research the page links to, and that link should stay. - ✦ Testimonial:
Richard and Annabelle or Judy and Naboo are both pictured on the current page but neither is quoted. A line from one of them would carry this page further than another statistic.
- For veterinarians:
The recruitment pitch, as its own section addressed to a practice rather than a participant. The case is already written: most pets in the program aren't current on vaccines and haven't seen a vet in over a year, if ever, and treating them keeps both the animal and the person healthier. Amanda Marston of Serenity Veterinary Care is quoted on the current page and the quote belongs here.
- Partner organizations:
The partners already listed: BluePearl Pet Hospital, Orchards Feed, Oregon Humane Society Community Veterinary Hospital, Peaceful Paws, Portland Veterinary Wellness Center, Second Chance Companions, Serenity Mobile Veterinary Care.
NoteRecords rather than copy, so a partner can be added without editing the page. - CTA:
The named contact with direct line and email, Maggie Thurman, Operations Project Manager, and
[email protected], plus a link to Donate, since this program runs on gifts.
Still to decide
Questions about this section we'd rather ask than answer.
Where does the Contract Services Program belong? MOWP sells contract food service to hospitals, residential care facilities and other programs: ServSafe-certified kitchen staff, menus designed by a registered dietitian, breakfast through dinner. It's the only page in What We Do written for a buyer. It could stay here, move to About as a line of business, or sit outside the main navigation and get linked from sales conversations. The answer depends on how people find it today: through search, or because someone at MOWP sent them the link?
Should organization-facing content stay with each program? Medically Tailored Meals speaks to health systems and insurers, Contract Services speaks to a food-service buyer, and Diners Club recruits restaurants. They all address organizations, but the reason for visiting is different in each case. Keeping the content with its program preserves that context; grouping it into a Partners area would give professional audiences one place to start. Which path matches how these relationships begin today?
Our lean, either way: what doesn't work is a single "Partners" page that puts a hospital referral coordinator, a catering buyer and a restaurant owner behind one door. If grouping wins, it should be three clearly labeled entry points that each say who they're for — not one hub that makes all three read the wrong page first.
Should there be a published monthly menu at all? There isn't one right now — the menu page explains that menus change too often to publish and offers sample PDFs instead. People do look for it. If a current menu can be kept current, it deserves a page people can bookmark. If it can't, a sample PDF is honest and far cheaper. What to avoid is a menu page that's right for one month and wrong for eleven.
FAQ
- Hero:
"Frequently Asked Questions" with brief intro.
- FAQ accordion:
Questions covering: what MOWP does, who qualifies, service types, cost, how quickly services start, dietary accommodations.
- CTA:
Contact phone and email.
Get Meals
The phone number appears near the top of almost every page in this section, not only in the closing CTA. The people visiting are often older adults or family members in stressful situations, more likely to call than fill out a form.
Get Meals (main page)
- Hero:
"Get Meals & Support." Warm, supportive tone for someone in need.
- Get started:
Clear "Request Meals" prompt with the phone number alongside it, high on the page.
- Who qualifies:
Eligibility checklist (age, geography, need) and the service area by county.
- ✦ Testimonial:
From a meal recipient or family member about getting started. This one earns its place — the visitor is deciding whether to accept help, and hearing from someone who already did is what that decision needs.
- Dining options:
Side-by-side comparison of Home Delivery and Community Dining, with the key features of each. Links across to each page rather than repeating the detail, which lives under What We Do.
- For caregivers:
Brief section on what the service does for caregivers and how to enroll someone else.
- ✦ Photo + quote — caregiver relief:
A caregiver with their parent, and a line about what it means knowing someone's checking in.
- CTA:
Contact Us + phone number, for someone who reached the bottom without choosing the request form above.
Request Meals
- Hero:
"Request Meals" with form description and the phone number as an alternative, right there in the hero.
- Request form:
Fields: who is this for, name, address, phone, email, which service, dietary needs, a short consent line, submit.
NoteThe consent line ("I agree that Meals on Wheels People can use this information to arrange my meal service") is required because health-adjacent details are opt-in under Oregon and Washington law. See [Privacy & Consent](/docs/privacy). - What to expect:
3 steps: Submit Request → Brief Assessment → Service Begins, with timeline expectations.
- CTA:
Phone number for those who prefer to call.
Who Is Eligible
This page has one job: help someone find the best next step, quickly. A short checker at the top can narrow the options, but must never present a preliminary answer as a final eligibility decision. Its wording, routing rules and outcomes need settling before it can be designed.
- Hero:
"Who Is Eligible" with a brief description and the phone number in reach.
- Find the right next step:
Four questions: whether the meals are for you or someone else, ZIP code, age, and what kind of help is needed. Every outcome ends on a useful next step: request home delivery, find community dining, look at another MOWP program, call when the answer is unclear, or use Meals on Wheels America outside the service area. Nobody reaches a rejection screen or a dead end.
NoteAvoid pass/fail language. Medically Tailored Meals, Meals 4 Kids and Diners Club each have their own criteria, so someone who isn't a fit for home delivery may still have another option.NoteThe full criteria appear below as ordinary text, for screen readers, for search, and for anyone who'd rather read the rules than answer questions. - Service area:
Multnomah and Washington County in Oregon, Clark County in Washington, with the cities covered in each.
QuestionWhich cities does home delivery actually reach? The legacy site names the three counties and stops there. - What we ask:
The rest of the criteria as plain text: age, and what MOWP asks about need.
QuestionThe legacy site states eligibility four different ways across four pages. Are "at risk of malnutrition" and "unable to come in to a center" still active screening questions, does the spouse pathway still stand, and can someone pre-register up to six months before turning 60? - Home delivery specifics:
Someone has to be home to receive the meal. Give it its own line; it's the requirement people miss.
NoteAre "safe environment" and "able to self-feed" real requirements? Neither appears in any current source. - If home delivery isn't the fit:
The other programs and who they're for, with links: Community Dining, Medically Tailored Meals, Meals 4 Kids and Diners Club, plus the Meals on Wheels America link for anyone outside the three counties.
- Eligibility FAQ:
Common questions: income requirements, assisted living, not sure if qualifying, family requesting, outside service area.
- CTA:
Request Meals + phone number.
For Caregivers & Family
Caregivers arrive with different questions, and in a different state, than someone asking for meals for themselves: will my parent be checked on, can I get updates, what happens if they forget the delivery is coming.
- Hero:
"For Caregivers & Family." Empathetic tone, with the phone number in the hero rather than only at the foot of the page.
- How we support caregivers:
3 cards: Reliable Nutrition, Wellness Checks, Respite Support.
- Requesting services for a loved one:
3-step process: Contact Us → Assessment Call → Service Begins, with a request button.
- ✦ Testimonial:
From a caregiver or family member about the peace of mind the service provides.
- Caregiver resources:
External resource links (AARP, Aging & Disability Services, Oregon Family Caregiver Support, Caregiver Action Network).
- ✦ Photo + quote — wellness check:
A driver at the door, and a line from a caregiver about what the daily contact means. The wellness check is the part of the service caregivers value most and the hardest to convey in prose.
- Caregiver FAQ:
Notifications, forgotten deliveries, dietary restrictions, pausing service, dining center visits.
- CTA:
Request Services + phone number.
Contact for Help
- Hero:
"Contact Us About Meals" with supportive tone.
- Call us:
The phone number at full size and tappable, with office hours underneath it. The largest, most prominent element on the page.
NoteLead with the phone number at full size rather than as one card of three. - Other ways to reach us:
2 cards: Email, with a response time, and Visit, with the address and hours.
- Request meals online:
Quick link to skip the call.
- Contact form:
Fields: name, phone, email, topic dropdown, message, submit.
- Quick answers FAQ:
Office hours, how quickly services start, after-hours help, requesting on someone's behalf.
- CTA:
The phone number again, with hours. Someone who read the answers should not have to return to the top to call.
Contribute Toward Your Meals
- Hero:
"Contribute Toward Your Meals," addressed directly to someone receiving meals. Back link.
- What this is:
Each meal costs more than $10 to prepare and deliver, and any amount helps keep the service running without a waiting list. Include the line that contributions made here are not tax deductible.
NoteThe existing wording is careful and worth carrying over close to verbatim. - Pay by county:
Three payment options, one per county: Multnomah, Washington, Clark. Label them clearly enough that nobody has to guess which one is theirs.
- Other ways to pay:
Recurring contributions by card, and paying over the phone through the Accounting Department at 503-736-6325, ext. 444.
- CTA:
Contact for Help, for anyone with a question about contributing or who can't right now. Contributing is invited, not required, and the page should be clear about that.
Volunteer
Volunteer (main page)
- Hero:
A headline that says what a volunteer actually does: deliver meals, staff a dining center, make a weekly call. Hero media: image.
- Ways to volunteer:
Role cards for each individual volunteer role, with a short description and the time commitment. Each with description and time commitment.
- ✦ Impact stat:
A number that makes volunteering feel concrete, along the lines of "Our 2,000+ volunteers help deliver more than 28,000 meals every week."
ConfirmVerify the current figures before publishing. - Group & corporate:
Team volunteering with its sub-categories (corporate, faith, school, civic), and a link to the detail page.
- ✦ Testimonial:
From a current volunteer about their experience.
- Getting started:
3-step process: Sign Up → Get Oriented → Start Helping, with a signup button.
- CTA:
Sign Up Now + Contact Us.
Individual Opportunities
- Hero:
"Individual Volunteer Opportunities" with description.
- Available opportunities:
Detailed role cards: Delivery Driver, Dining Center Support, Kitchen Assistant, Friendly Chats, Friendly Tech Visits. Use the same short fields on every role so people can compare them: time commitment, location, whether a car is needed, minimum age, regular or occasional, and in-person or remote. Follow with the description and any role-specific requirements.
- ✦ CTA:
"Ready to get started?" with a Sign Up button, for people who've found their role and don't need to scroll further.
- FAQ:
Training, occasional volunteering, volunteering with others, minimum age.
- CTA:
Sign Up + Contact Us, for someone who needed the FAQ before deciding.
Group & Corporate
- Hero:
"Group & Corporate Volunteering" with description. Back link.
- Who this works for:
Corporate teams, faith communities, school groups, and civic organizations. Say what group sizes can be accommodated and whether one-time opportunities are available.
- Group opportunities:
3 cards: Dining Center Service, Group Meal Delivery, Special Projects. Each with group size and time commitment.
- ✦ Testimonial:
From a company or group that's volunteered before.
- How it works:
4 steps: Contact Us → Plan Together → Volunteer Day → Celebrate Impact.
- CTA:
Request Group Volunteering + phone number.
Sign Up
- Hero:
"Sign Up to Volunteer" with response time expectation.
- Application form:
Fields: name, email, phone, interests (checkboxes for role types), additional notes, submit.
- What happens next:
4 steps: Review → Contact → Orientation → Start Volunteering.
- Contact directly:
Phone and email for those who prefer it.
New Seasons employees don't use this form. They have their own join code, skip the standard orientation, and arrive from an internal New Seasons link. Two legacy pages — a welcome and six numbered registration steps — become one, left out of the menu since nobody outside New Seasons can use the join code.
FAQ
- Hero:
"Volunteer FAQ" with brief intro.
- Getting started:
Sign up process, time commitment, training, background check.
- Meal delivery:
Driver requirements, route details, protocols, bringing others, missing shifts.
- ✦ Photo break — loading the van:
Volunteers loading meals into a delivery van before a route. A beat before the next set of questions.
- Other opportunities:
No car needed, student hours, group opportunities, pets.
- CTA:
Contact Us + Sign Up.
Advocacy
- Hero:
"Take action and speak up for seniors," the current headline, and it's a good one. Back link.
- Why this matters now:
The senior population is growing faster than the services that support it, and holding funding flat for programs like SNAP and the Older Americans Act amounts to a cut. A few sentences is enough; the fact sheets below carry the weight.
- How to take action:
Three steps, already written: look up your elected officials, call the office and ask for a staffer, then say you're a constituent and why senior nutrition matters.
NoteKeep the line about the whole thing taking under five minutes. - What to say:
The script already on the page, made easy to copy: 9,100 older adults served and more than a million meals a year, most recipients living alone on less than $1,600 a month, up to $9 in health care savings for every $1 invested, a year of meals for less than one day in hospital.
ConfirmCheck every figure against the latest annual report first. - ✦ The scale of it:
The two numbers already on the page: 1 in 8 seniors is at risk of going hungry, and more than half feel lonely. Source both.
- Oregon and Washington fact sheets:
The two state fact sheets as downloads, current year only.
- Research and reading:
The reading list, grouped as it is now: senior health, senior hunger, senior equity. Keep the links that are current and still say something useful.
- CTA:
Volunteer + Donate, the other two ways to help.
About
About (main page)
- Hero:
Mission statement. Hero media: image.
- Mission details:
Key facts: geography, years serving, neighbors served.
- ✦ Photo break — dining center:
A dining center mid-meal, neighbors at the table.
- History timeline:
Key milestones from founding to present (5-6 entries).
- Leadership preview:
4 featured leaders with name, role, brief bio. Link to full directory.
- Transparency:
Key financial stats (program spending ratio, ratings) and downloadable documents (annual report, 990, audited financials, donor privacy policy).
- ✦ Photo + quote — staff or volunteer:
A staff member or volunteer on the job, with a short line about why they stay. This gives the longer page a human break between organizational information and practical next steps.
- Careers preview:
Brief pitch and current openings. Link to careers.
- ✦ CTA:
"Want to help?" with links to Donate and Volunteer. About is where someone researching the organization before giving ends up, so the ask belongs here — this isn't a help-seeking flow.
- Contact:
Phone, email, and office address. Link to the full contact page.
Leadership & Board
- Hero:
"Leadership & Board" with brief intro. Back link.
- Team photo:
Group image.
- Executive team:
Cards for each senior staff member: name, title, bio.
- Board of directors:
List of board members with name and role.
ConfirmThe live page, the FY25 annual report and the FY24 990 give three rosters that disagree on officers. One confirmed list with current titles. - ✦ Photo + quote — board member:
A board member visiting a dining center, with a line about staying close to the work.
- Governance:
Brief narrative about board oversight, meeting cadence, and nonprofit status.
- CTA:
Financials & Transparency, plus the contact details for the office.
Financials & Transparency
- Hero:
"Financials & Transparency" with commitment statement. Back link.
- How we use your support:
3 stats showing program, admin and fundraising spending, with a short narrative about stewardship.
- Third-party recognition:
Trust badges: Charity Navigator rating, GuideStar seal.
- Financial documents:
Downloadable files: annual reports, 990s, audited financials (multiple years).
- Donor privacy:
Brief policy description and downloadable policy documents.
- CTA:
Contact for financial questions.
Sustainability
- Hero:
"Sustainability" with the commitment statement. Back link.
- Statement and principles:
The stewardship commitment and the six principles behind it.
NoteBoth exist verbatim on the legacy site. Carry them over rather than rewriting. - Areas of practice:
The eight areas the Green Committee covers: Sustainable Facilities, Clean Energy, Transportation, Sustainable Operations, Waste Reduction & Recycling, Environmentally Preferable Purchasing, Sustainable Food Service, Sustainable Water Systems.
NoteThe legacy site lists the names only. Each card needs a sentence from MOWP on what the area covers. - Green Committee:
Who owns this work: a Green Committee started by the board in 2014.
QuestionIs the Green Committee a committee of the board or staff-led? The legacy site says both. - Recognition:
Oregon Business "100 Best Green Workplaces in Oregon" (#25 in 2026, plus prior years).
QuestionThe City of Portland's Sustainability at Work GOLD certification also appears on the legacy site, but that program ended in 2021. Does it stay? - ✦ Photo break — solar and the electric fleet:
Rooftop panels or an electric delivery van on a route.
- Clean energy and resilience:
Solar and battery storage at the Central Kitchen, funded by the Portland Clean Energy Community Benefits Fund, and at the Eastside Resource Center, funded by a $608,000 PGE Renewable Development Fund award. Link to the capital campaign rather than retelling the resilience hub story.
QuestionCompletion dates on the legacy site have passed. What are the current ones? - Sustainable transportation:
The electric delivery fleet and the public EV chargers at the Central Office, funded through the PGE Drive Change Fund.
QuestionHow many electric vehicles, and how many chargers? - Track record:
Dated milestones from the 2002 Central Office build to now.
NoteThe legacy site runs a long list. Cut to the entries that carry weight and check every date. - What's next:
Stated goals: plastic and packaging reduction, food waste measurement, staff and participant education, fleet electrification. Keep these framed as goals.
NoteNo targets or emissions figures exist in the current content. If we want numbers, MOWP has to provide them. - ✦ CTA:
"Support Sustainable Impact," linking to Donate, as the current page does.
Careers
- Hero:
"Careers" with team pitch. Back link.
- Team photo:
Group image.
- Working at MOWP:
What the work environment, benefits, schedule, and expectations are actually like. Use specifics from current staff and job listings rather than general culture claims.
- Open positions:
Job listings with title, location, brief description, and apply link. "Don't see a position? Send us your resume."
- EEO statement:
Equal opportunity employer language.
- How to apply:
Where applications go, what happens after one is submitted, and the phone number and email for anyone who needs an alternative to the online application.
Contact
- Hero:
"Contact Us" with brief description. Back link.
- How to reach us:
4 cards: Phone (with hours), Email (with response time), Office Address, Office Hours.
- Specific departments:
Contact by department: general questions, meals and services, volunteering, donations.
- ✦ Photo break — answering the phones:
Staff answering calls. One human image is enough for this utility page; it should not interrupt the contact options above it.
- Service area:
Geographic coverage, plus the Meals on Wheels America link for out-of-area visitors.
- Share a concern:
How to raise a complaint about services, programs, or how the organization operates: where to send it, what to include, and the response commitment. This exists as its own page on the legacy site.
QuestionIs the five-business-day response commitment still valid? - Emergency services:
Plain-language direction for immediate or after-hours food help, with a direct phone number or outside resource. Do not imply that the general inbox is monitored after hours.
QuestionWhat should someone do if they need food outside Monday to Thursday, 8 a.m. to 4 p.m.? This needs a real destination before launch, even if the answer is an outside resource rather than a MOWP service.
News & Events
News & Events (main page)
- Hero:
"News & Events" with a brief intro line.
- Filter/toggle:
The filter between news, stories and events. Each filter has its own address so it can be linked to, but it's one listing underneath.
- Listing:
Cards for each item: image, title, date, short excerpt, link. Most recent first.
- Pagination:
For when the archive grows.
- Motion, the quarterly newsletter:
The current issue front and center, with its cover, a line on what's inside, and the download, plus a short run of recent issues beside it and a link to Press.
NoteA publication rather than a stream of posts, so it sits apart from the listing above.NoteHow far back should the archive go? Older issues are titled "Quarterly Newsletter" rather than Motion, and the run has gaps, so a full archive means two naming conventions and some missing quarters in one place. - ✦ CTA:
Newsletter signup: "Stay up to date."
NoteWhat this form signs someone up for depends on the mailing list question below.
Press
- Hero:
"Press" with the line already on the page about coverage across the Portland-Vancouver metro area. Back link.
- For media inquiries:
The media contact, near the top, because a journalist on deadline shouldn't scroll for it.
QuestionWho is the named contact, what's their phone number, where do logos and brand assets live, and who can speak on the record? - In the News:
Coverage grouped by year, newest first. Each entry is outlet, date, headline and a link out. Not a story with a body and an author, since the piece itself lives on the outlet's site.
NoteThis runs to roughly a story a month, so it needs to be easy to add to rather than rebuilt each time. - Press releases:
MOWP's own announcements, which behave like normal posts. Where a release is already published as a news post on the site, link to the post rather than retyping it. The rest sit on PR Newswire and stay as outbound links.
- CTA:
Media contact repeated, plus a link to About and Financials for the organizational facts a journalist usually needs next.
Does the mailing list send Motion, or are they two different lists? The Subscribe page offers "news and updates" without mentioning Motion, and the Motion archive doesn't mention the mailing list, so from the outside it isn't clear whether signing up gets you the newsletter. Would one signup with options (email updates, Motion, event announcements) serve people better than two forms that don't reference each other? Worth settling early: the signup block also appears on Home and at the bottom of News & Events, so the answer decides what those forms say and which list they feed.
Article / News post (template)
- Title, date, and category
- Featured image
- Body content:
The story itself. Keep it readable (see Writing for the Web).
- Share + related posts
- ✦ CTA:
A related next step when the story has one: Donate, Volunteer, Get Meals, or read more about the program. Leave it out when none fits.
Event detail (template)
- Title, date/time, and location
- Description:
What it is, who it's for, what to expect.
- Register / RSVP or contact:
How to take part.
- Map link:
If it's in person.
- ✦ CTA:
Volunteer or Donate where relevant.