Problems We're Solving
Known issues with the legacy site and how the rebuild addresses them
These are problems we identified together during discovery.
| Problem | How we're addressing it |
|---|---|
| Confusion between meal contributions and donations | Separated in navigation and content. Meal contributions get their own section under Ways to Give. |
| "Ways to Give" is cluttered | Consolidated into a single page with clear sections, reducing visual noise and improving hierarchy. |
| Sustainers Circle portal is buried | Prominent and easy to find from the Donate main page and Ways to Give. |
| Visitors unsure if they're on the right Meals on Wheels organization | Portland-metro focus is clear. Out-of-area visitors are nudged to Meals on Wheels America. |
| "What We Do" is unclear | Rewritten in plain language with a simpler structure. An overview page lets visitors understand the organization without clicking through multiple pages. |
| Diners/meals section needs improvement | Redesigned as task-oriented pages, focused on what visitors need to do, not just information. |
| Dining Centers page lacks polish | Each location gets a proper card with address, hours, phone, and map link. |